BGG New Device and IT Setup Guide
For West Division and Global Use

Issued by: Global IT Department

Main Contact: it.support@bggworld.com

Please review this guide carefully the first time you have seen it.

Purpose

This guide ensures every BGG employee configures their new computer and digital environment correctly, securely, and in full compliance with company IT standards. It applies to all new employees, contractors, and staff receiving replacement or upgraded devices.

AI Assistance for Setup

Most installation or troubleshooting guidance can be easily found using the free version of any major AI platform. For the most accurate and step-by-step results, we recommend consulting ChatGPT or Grok. These tools can help guide software installation, configuration, and quick problem-solving. However, always ensure that any changes or installations you perform comply with BGG's IT policies and security standards.

*BGG AI Platform is coming up on 1/1/2026.

Email and Workspace Setup
01
Gmail Account Configuration
  1. Navigate to gmail.com and sign in with your @bggworld.com credentials
  1. If this is your first login, you may need to set up your password
  1. Enable 2-Factor Authentication (2FA):
  • Go to Google Account settings
  • Select Security > 2-Step Verification
  • Follow the setup wizard to add your phone number
  • Save backup codes in a secure location
02
Single Sign-On (SSO) Setup

Your BGG email account provides SSO access to most company applications

When accessing company tools, always use "Sign in with Google" option

Contact IT if SSO is not working for any application

03
Microsoft Account Integration

Some BGG tools require Microsoft account access

Use your @bggworld.com email to create/link Microsoft account

Ensure consistent password policies across all accounts

Microsoft Office License Request - All existing team members of BGG can request an Office license as needed. Contact it.support@bggworldcom for more details.

Browser and Application Setup
Chrome Browser Installation & Configuration
  1. Download and install Google Chrome from chrome.google.com
  1. Sign in with your @bggworld.com account to sync bookmarks and settings
  1. Set up homepage and bookmarks for essential BGG sites:
Essential Applications
  • Google Drive for Desktop (File Stream)
  • Google Meet
  • Zoom (latest version)
  • Adobe Reader DC
  • Microsoft Office Suite (if required for your role)
Browser Security Settings
  • Enable automatic updates
  • Configure pop-up blocker
  • Set secure download preferences
  • Install company-approved extensions only
Network, VPN, and Security Setup
BGG VPN Configuration
  1. Contact IT support to receive VPN credentials and setup instructions
  1. Download the approved VPN client software
  1. Configure connection settings as provided by IT
  1. Test VPN connection before proceeding with other setup steps
  1. Always connect to VPN when working remotely or accessing company resources
Network Security Guidelines
  • Only connect to secure, password-protected Wi-Fi networks
  • Avoid public Wi-Fi for company work
  • Use mobile hotspot if secure Wi-Fi is unavailable
  • Report any suspicious network activity to IT immediately
Device Security Configuration
  • Enable full disk encryption (BitLocker for Windows, FileVault for Mac)
  • Set up automatic screen lock (maximum 15 minutes idle time)
  • Configure Windows Defender or approved antivirus software
  • Enable automatic security updates
  • Install only company-approved software
Two-Factor Authentication (2FA)

Enable 2FA for all company accounts:

  • Gmail/Google Workspace
  • Microsoft accounts
  • QuickBooks Online
  • Any other business applications
Right Networks and QuickBooks Enterprise Setup
For BGG North America Employees Only

If you require access to Right Networks and QuickBooks Enterprise for accounting or finance operations, please follow the procedure below to request your account setup.

  1. Request AccessSend an email to it.support@bggworld.com with the following details:Subject: Right Networks and QuickBooks Enterprise Setup RequestEmail Body:
    Hi IT Team,

    Please create my access for Right Networks and QuickBooks Enterprise.

    Name: [Your Full Name]
    Department: [Your Department, e.g., Accounting / Finance]
    Work Email: [Your BGG Email Address]
    Location: [Region / Office, e.g., BGGNA – California]

    Thank you,
    [Your Name]
  1. IT Setup Process
  • You will receive an email invitation from Right Networks to activate your account
  • Follow the link in that email to create your password and complete your login setup
  • IT will confirm when your QuickBooks Enterprise access has been connected to the correct company file and permissions
  1. Access Instructions
  1. Go to Right Networks at https://myaccount.rightnetworks.com
  1. Download and install the Right Networks Client (Windows or Mac)
  1. Launch the client and log in using your new credentials
  1. Once connected, open QuickBooks Enterprise from the hosted desktop
  1. Verify you can access your assigned company file (e.g., "BGGNA_Accounting")
  1. Support and Troubleshooting
Complete Setup Instructions
Remote Access and Support Setup

For secure remote access, always use the BGG VPN and ensure your device has encryption enabled and two-factor authentication (2FA) active for all accounts. When connecting remotely, only use secure Wi-Fi networks.

  • Utilize Google Remote Desktop for all remote IT support and assistance needs.
  • For Google Remote Desktop configuration or to request remote IT assistance, please contact IT support.
Tencent Cloud Access Request

To request Tencent Cloud access linked to your @bggworld.com account, please follow the instructions below:

  • In your email, specify that you are requesting Tencent Cloud access and provide any relevant project details or access requirements.
Email Signature Standard
Important Guidelines: Security, Productivity & Support

This section consolidates essential information regarding BGG's IT security protocols, productivity enhancements, final setup steps, device management, and dedicated support channels.

Security & Compliance Standards
  • Maintain a minimum 12-character password, with a mandatory 90-day change cycle.
  • All files must be stored in Google Drive.
  • Report any security incidents immediately to IT.
Productivity Tips

For optimal performance, restart your PC weekly, keep your desktop clean, and utilize Drive File Stream for easy access to your files.

Final Setup Checklist

Gmail login & 2FA setup

Chrome installation

VPN configuration

QuickBooks access (if applicable)

Antivirus software enabled

Google Remote Desktop configured

Enterprise Cloud Drive access requested (if applicable)

Device encryption active

Email signature applied

Device Registration

Please register (login-required) your new device in the BGG Asset Database. Do not transfer or repurpose a device without prior IT approval.

Support and Assistance

For any IT-related issues or support, please contact it.support@bggworld.com. You can expect a response within two business days.

For further IT understanding and policy review, please click here.